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**To list the available severity levels**
The following ``describe-severity-levels`` example lists the available severity levels for a support case. ::
aws support describe-severity-levels
Output::
{
"severityLevels": [
{
"code": "low",
"name": "Low"
},
{
"code": "normal",
"name": "Normal"
},
{
"code": "high",
"name": "High"
},
{
"code": "urgent",
"name": "Urgent"
},
{
"code": "critical",
"name": "Critical"
}
]
}
For more information, see `Choosing a severity <https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity>`__ in the *AWS Support User Guide*.